Participants

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  1. Mikko Ahonen: 5 years USM, developed usm.tools. IT background as achitect in complex IT projects and development
  2. Jan van Bon (JvB): Chief architect of Service Foundation
  3. Klaus Doerner (KDO): USM professional since 2022
  4. Oliver König: Working for Charite hospital (Berlin), SAP background, supporting USM DACH Forum.
  5. Sebastian Zieminski: IT background, got in touch with 4me/Xurrent, worked for 4me. With 4me got in touch with USM (when 4me was USM certified). Now working for Xamplo. Edo Bezemer started an initiative to have USM in Xurrent.
# Topic Status
1 https://www.linkedin.com/pulse/cherwell-dying-servicenow-draining-you-dont-buy-yet-jan-van-bon-yknpe/ I/ JvB
2 USM Campground in Notion:

https://app.notion.com/p/Campground-USM-2b7f95aa7eb380ab9b5be3be6eaa3d98?source=copy_link | I/ KDO | | 3 | https://github.com/mikko-ahonen/springfield-demo/blob/main/it-service-definition.md | I/ Mikko | | 4 | Usm.tool to Xurrent API export A powerful tool.
• Usm.tool is not going to be a ticketing tool • Xurrent is not going to be a management system tool | I/ All | | 5 | Focus on creating USM campground content in usm.tool, then use API to export to Xurrent | A/ Klaus, Oliver | | 6 | Based on the "campground-results" start making/configuring the API | A/ Mikko |