Change: A modification of a service (component) that falls within the scope of the managed infrastructure.

  1. Change Request number
  2. Requestor
  3. Date created
  4. Link to MIC
  5. Link to other changes
  6. Link to other service requests
  7. Link to service request
  8. Classification
  9. Change plan
  10. Test plan
  11. Deployment plan
  12. Test report
  13. MIR update confirmation
  14. Location (Customers)
  15. Planned start date
  16. Planned end date
  17. Short description
  18. Long description
  19. Requestor feedback