See ISO 9001 (hereafter “ISO”) and USM face to face:

1 Scope

2 Normative references

3 Terms and definitions

4 Context of the organization

5 Leadership

6 ISO Planning

6 USM Planning

7 ISO Support

7 USM Support

8 ISO Operation

8 USM Operation

9 ISO Performance evaluation

9 USM Performance evaluation

10 ISO Improvement

10 USM Improvement