Here is an expanded table of the 34 ITIL practices with more detailed descriptions for each one. This version gives deeper insight into what each practice addresses, its goals, and some key activities:

ITIL Practice Description
Architecture Management Develops and maintains all architectures (business, information, technology, environment) in the organization, ensuring alignment with strategic objectives and enabling agile responses to change. Acts as a blueprint for future developments and guides standards, policies, and technological choicesgraylog+1.
Continual Improvement Ensures ongoing identification of opportunities to improve all services, practices, and processes. Uses assessment, feedback, and improvement planning to drive organizational learning and incremental or transformative enhancementspinkelephant+1.
Information Security Management Protects the confidentiality, integrity, and availability of information by managing risks, enforcing policies, awareness programs, technology controls, and compliance with laws and standardspinkelephant+1.
Knowledge Management Promotes capturing, structuring, sharing, and effective use of information and experience across the organization in order to support better decisions, service delivery, and problem-solvingpinkelephant+1.
Measurement and Reporting Collects, analyzes, and reports key metrics relevant to services and processes, ensuring management and improvement efforts are data-driven and performance is transparentpinkelephant+1.
Organizational Change Management Guides individuals and teams through changes affecting people, culture, processes, or structure. Manages resistance, builds stakeholder engagement, and ensures readiness through communication, training, and supportpinkelephant+1.
Portfolio Management Manages the entire set of products, services, projects, or investments in line with strategic goals. Ensures the right balance of resources and risk for optimal organizational value and sustainabilitypinkelephant+1.
Project Management Plans, coordinates, and controls projects to deliver results on time, within budget, and aligned with objectives. Applies project methodologies (e.g., Agile, Waterfall) and oversees governance, risk, and stakeholder managementpinkelephant+1.
Relationship Management Builds and nurtures robust relationships with customers, partners, and stakeholders, fostering trust, collaboration, and value realization for all parties involvedpinkelephant+1.
Risk Management Systematically identifies, assesses, manages, and monitors risks that could impact objectives, services, or operations, thereby helping the organization stay resilient and compliantpinkelephant+1.
Service Financial Management Plans, allocates, monitors, and reports on financial resources throughout the service lifecycle. Supports informed investment decisions, cost optimization, budget adherence, and financial transparencypinkelephant+1.
Strategy Management Develops and maintains business strategies to achieve long-term goals, assesses internal/external environments, and sets direction for other practices and investmentspinkelephant+1.
Supplier Management Selects, contracts, monitors, and manages suppliers and third-party partners to ensure the delivery of quality goods and services, address performance issues, and realize business valuepinkelephant+1.
Workforce and Talent Management Attracts, develops, retains, and effectively utilizes human resources. Ensures the organization has the right capacity, skills, and competencies to meet strategic goalspinkelephant+1.
Availability Management Ensures service components meet agreed availability requirements to satisfy users and business needs. Analyzes patterns and implements improvements to maximize uptime and minimize disruptionspinkelephant+1.
Business Analysis Analyzes business processes, requirements, and environments to identify improvement opportunities, define needs, recommend solutions, and increase stakeholder valuepinkelephant+1.
Capacity and Performance Management Manages resource demand, monitors performance, and ensures services and infrastructure are available and capable of delivering agreed levels of quality efficiently—now and in the futurepinkelephant+1.
Change Enablement (Change Control) Authorizes, prioritizes, plans, and reviews changes to services and infrastructure. Balances risk and value, minimizing impact of change-related incidents while enabling innovationpinkelephant+1.
Incident Management Manages the lifecycle of all incidents to restore normal service operation as quickly as possible and minimize business impact, often with standardized workarounds or solution scriptspinkelephant+1.
IT Asset Management Tracks and manages the full lifecycle of IT assets (hardware, software, licenses, etc.) to maximize value, control costs, maintain compliance, and support other practicespinkelephant+1.
Monitoring and Event Management Systematically observes and analyzes services and components for key events, correlates, prioritizes, and responds to ensure optimal service health and timely incident detectionpinkelephant+1.
Problem Management Proactively identifies and manages the root causes of incidents to prevent recurrence. Includes trend analysis, workaround creation, and permanent solutions for increased stabilitypinkelephant+1.
Release Management Plans, schedules, and controls the movement of releases to live environments, ensuring integrity, smooth introduction, reduced risk, and alignment with business objectivespinkelephant+1.
Service Catalogue Management Maintains a single source of consistent, accurate information about all live IT services and service offerings, ensuring users can easily find details about what’s availablepinkelephant+1.
Service Configuration Management Identifies, records, manages, and verifies all configuration items (CIs) and their relationships, supporting effective control and troubleshooting of servicespinkelephant+1.
Service Continuity Management Prepares for, and ensures, service recovery in the event of major disruptions or disasters. Manages risk, maintains plans, and tests readinesspinkelephant+1.
Service Design Creates or modifies services to meet business requirements, integrating considerations for functionality, quality, usability, security, and cost-effectivenesspinkelephant+1.
Service Desk Acts as a single point of contact between users and the service provider for recording, managing, and resolving incidents, requests, or inquiries efficiently and professionallypinkelephant+1.
Service Level Management Defines, documents, monitors, reports, and reviews agreed targets for service quality, ensuring business expectations are met and driving systematic improvementpinkelephant+1.
Service Request Management Processes and fulfills standardized user requests for information, access, or other routine services, ensuring satisfaction, efficiency, and traceabilitypinkelephant+1.
Service Validation and Testing Validates newly developed or modified services to ensure they meet specified requirements and deliver value before deployment into the live environmentpinkelephant+1.
Deployment Management Moves new or changed hardware, software, documentation, and processes into production or other environments, ensuring minimal disruption and optimal readinesspinkelephant+1.
Infrastructure and Platform Management Oversees technical infrastructure (servers, storage, network, cloud, platform services) to ensure performance, scalability, and reliability in support of service deliverypinkelephant+1.
Software Development and Management Designs, builds, tests, and maintains software applications to support organizational needs, leveraging modern development and lifecycle practices for quality and agilitypinkelephant+1.