USM Service Model Canvas https://view.genially.com/67d5186665e36073355020eb

ISO Quality https://view.genially.com/677d5ada08e7cc2ee36401b7/interactive-content-quality-25010

• ITIL
• ITility
• Any organization
• Starbucks

Service Model Canvas (pharmacy)

• When Hair Splitting Matters: Services as Supported Facilities (John Worthington)