Idea: Give workflows 1 - 8 “names” as 2 to 3 character acronyms (WSH, RFC, INC, SR, RSK) and a combination of them.

• Call = Ticket (in german translation, so far it is “Aufruf”)?
• Workflow names: Proposal
• Workflow 1: Wish
• Workflow 2: Change
• Workflow 3: Incident-via-Change
• Workflow 4: Incident-via-Service Request
• Workflow 5: Service Request
• Workflow 6: Risk-via-Wish
• Workflow 7: Risk-via-Change
• Workfflow 8: Risk-via-Service Request