| 1 |
Begrüßung |
I/ Klaus Dörner |
| 2 |
Letztes Protokoll ‣ |
I/ Alle |
| 3 |
Neuigkeiten der Teilnehmer |
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| a |
Campground |
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| • New name for campground: ‣ |
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| • Campground new service definition: ‣ |
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| • Campground in USM.Tools (USM.Designer): ‣ |
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| • USM.Tools: From Service to Profile (USM from Service to Action (Profile) v01.pptx) |
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| • Campground comments JvB: ‣ |
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| • ‣ |
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| • ‣ |
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| TBM |
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| • TBM Hackathon (https://www.tbmcouncil.org/engage/hackathon/participant-terms/?utm_medium=email&_hsenc=p2ANqtz-8hDHoXh0BGB33dkl8Z0kUw_PjZDmDzTDLCr-aPvXRC1lHmpHpf83SyEVXJ5dDZpwiRczi2NDRupP1kfkksVNHR71V86A&_hsmi=442137660&utm_content=442137660&utm_source=hs_email) |
I/ Klaus |
|
| b |
Erfolge mit KI: Service Design Template (outside-in/inside-out) generiert. Damit können Serice Design Dokumente erstellt werden. Es ist möglich damit vernetzte Servicekataloge aufzubauen. |
I/ Peter |
| c |
Meinen gegenwärtigen Auftrag beende ich. Die letzte Zeit habe ich mich mit NIS2 beschäftigt. |
I/ Thomas |
| d |
Berichtet von einer Veranstaltung des Bundesverwaltungsamts, ein Treffen von Prozessmanagern. |
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| Versuche USM Workflows für Charite-Services in Jira abzubilden. |
I/ Oliver |
|
| e |
Preparing an event in Portugal. ITSM Portugal ceased to exist. |
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| USM is now on a page of the European Interoperability Platform. |
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| Minicipalities in NL is moving ahead. The usergroup is growing. One municipality created videos with the target group of other municipalities. It is planned to use that in a campaign called ‘case based management’ (316 types of requests). |
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| A cross-reference has been created resulting in 316 to 2 USM workflows. |
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| Mikko has made USM.Designer to create AI-supported videos. |
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| USM Foundation is split into 2 parts (each one day training). |
I/ Jan |
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| 4 |
Next Meeting: Montag, MO 16.11.26 |
A/ KDO |